Thank you for that, I have contacted support 4 times in game. 1st time didn't help, 2nd time they reset the base quest but didn't remove the wisp quest so jaryn would only talk to me about wisps. I contacted them a 3rd time and they restarted the wisp quest for me. I then contacted them a 4th time and they said they can't remove the wisp quest as it is the main quest which it isn't. Enchanted is.
Jaryn actually has a ? Above his head indicating I can proceed with enchanted and hopefully get the new quest. But I can't if I still have the wisp quest active.
Strange. Unfortunately I can’t really give you any other advice....it’s all up to Support. It’s odd that they would do that for an old quest though...the only reason I can think of is that they didn’t realize that it was an old quest (there are a lot of quests in the game, plus it was changed a long time ago). I’m not sure if you said it in past messages, but maybe try one more support ticket, telling them that it’s an old quest and no longer is possible to complete. Perhaps they will be able to look into it in more depth.
Good luck.