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Problem Buying Plat

Posted: Sat Feb 23, 2019 9:55 am
by Calebholland97
I keep trying to buy platinum and it tells me that my purchase could not be made but I have money on my apple. What’s going on?

Re: Problem Buying Plat

Posted: Sat Feb 23, 2019 11:18 am
by Eragon123
This seems like it would be an issue with the app/play store. Unfortunately I’m not sure how to fix it...I’d recommend sending in a Support ticket. However, just as a heads-up, Support is out of the office for the weekend, so they won’t be able to help you out until Monday at the earliest.

Re: Problem Buying Plat

Posted: Sat Feb 23, 2019 5:00 pm
by Dark Kitty
[moved to ask for help]