Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Re: Platinum Issue!

#14
I don't think I've given them any reason not to like me...I hope.
The wait seems like its been ages, because Im really into the game and want to advance myself.
Is there a way to get in direct contact with an administrator?

Re: Platinum Issue!

#17
I still haven't heard from support...does anyone know how to directly contact them?
Ive tried Ingame ticket,forums, and email...
It can take the Support Team some time to respond as they recieve a very large number of requests every single day.

However if you have sent in a ticket or e-mail please be assured that it will be looked at as soon as possible.

In the meantime, you can take a look at this topic which has some solutions for many common Platinum issues: http://celtic-heroes.com/forum/viewtopi ... 69&t=11537
Terms of Service, Policies and Procedures: http://celtic-heroes.com/support/

Still Waiting

#20
It's been nearly two weeks since I sent in a support ticket for platinum! I've been as patient as I can be, but I'm frustrated that I have to walk EVERYWHERE...I can't fast travel because I'm carrying too much stuff...my bank and inventory can't be upgraded because I don't have any platinum.

It's come to my attention that I am not the only one frustrated with their purchase of platinum.

Who is online

Users browsing this forum: No registered users and 25 guests