Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Accounts being diabled

#1
Not sure if its been asked before but here it goes

If you have accounts being disabled because they have been traded/bought etc, will OTM return any loot that was transferred to them during that period? What about plats as well? Any refunds?

Obviously you may think it happened to me. But it didn't. Asking for a frd,
MorphMarfa has retired from Celtic Heroes and most probably wont be resurfacing. He had a enjoyable time during his druid adventures in Taranis.

Lv 182+ Druid : Taranis

Re: Accounts being diabled

#2
This is not the case, i gave had my alt TestYourLuck and TankZilla disabled for no good reason, they are ones i have made and named myself yet they have been disabled. Not traded nor bought yet still disabled without warning, seems to me admin doesnt care and disable without warning or reason.
181 Druid
166 Rouge

Veteran CH Player, playing since December 2011.
Proud owner of a white coven

Proud Member of Aeon
"Patience is bitter, but its fruit is sweet"
There is no sweet fruit for CH...

Re: Accounts being diabled

#3
Also its been a while.

Would be nice if officials can confirm on this please.

Like to know if accounts being disabled will allow for items or plats being used on the acc to be refunded
MorphMarfa has retired from Celtic Heroes and most probably wont be resurfacing. He had a enjoyable time during his druid adventures in Taranis.

Lv 182+ Druid : Taranis

Re: Accounts being diabled

#4
Still no response after 10 days of email sent

I know of many other accounts on Taranis that have been disabled without reason nor warning

When admin disables an account they should provide it with a reason or even a warning, this would also help with the amount of support tickets being sent each day allowing more tickets to be processed.
181 Druid
166 Rouge

Veteran CH Player, playing since December 2011.
Proud owner of a white coven

Proud Member of Aeon
"Patience is bitter, but its fruit is sweet"
There is no sweet fruit for CH...

Re: Accounts being diabled

#5
If you have put plat on an account and did not trade/purchase it, then take the issue up with Apple.
They will investigate and if there are absolutely no wrongdoings will refund you any money spent.
D0nk0 Lvl143 warrior
D1nk1 lvl90 druid (retired)
D2nk2 lvl70 ranger (retired)
D3nk3 lvl128 druid (dual log)
D4nk4 Lvl142 ranger (tri log)
D6nk6 lvl80 mage (retired)

General of PRIME
Proud owner of 2 full darkflame sets

D5nk5 lvl85 rogue (arawn)

Re: Accounts being diabled

#6
How may I do this?

Id love to be able get full refund on my money
181 Druid
166 Rouge

Veteran CH Player, playing since December 2011.
Proud owner of a white coven

Proud Member of Aeon
"Patience is bitter, but its fruit is sweet"
There is no sweet fruit for CH...

Re: Accounts being diabled

#7
Hi there we are currently dealing with a large number of tickets and emails so response times may vary. Please be patient as we work through the backlog from the expansion.

Any questions please feel free to pm me.

Who is online

Users browsing this forum: No registered users and 22 guests