Celtic Heroes

The use of abusive and inappropriate language, both in the game and on the Celtic Heroes forums, is unacceptable. Below are a series of guidelines which outline what we deem to be unacceptable language, and the actions we may take should we find any user who is in breach of these guidelines.
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A temporary, but lengthy, suspension of their account.
A permanent suspension of their account.
Highly Inappropriate
The following categories outline language which are deemed to be highly inappropriate.

Extreme Sexuality/Violence
This refers to clear and implied language which:

Refers to sexual acts of a violent or extreme nature.
Refers to violent real life actions of an extreme nature.
Racial/Ethnic
This refers to clear and implied language which:

Is recognised as a racial or ethnic slur.
Promotes racial or ethnic hatred.
Refers to symbols of racial or ethnic hatred.
National
This refers to clear and implied language which:

Is recognised as a national slur.
Promotes national hatred.
Refers to symbols of national hatred.
Sexual Orientation
This refers to clear and implied language which:

Refers to any aspect of one’s or someone else’s sexual orientation in an insulting manner.
Any player who is found to be in violation of these guidelines may receive:

A warning.
A temporary suspension of their account.
A permanent suspension of their account.
Moderately Inappropriate
The following categories outline language which are deemed to be moderately inappropriate.

Obscene/Vulgar
This refers to clear and implied language which:

Is crude and offensive in nature.
Is of a pornographic nature.
Inappropriately references any part of the human anatomy of bodily functions.
Zone/Area Disruption
This refers to language and/or actions which are intended to disturb a player/groups of players or areas of the game world, such as:

Disrupting player-sponsored events or gatherings.
An excessive casting of spells which have noticeable effects in a crowded area.
Blocking access to an NPC, door, or area of the game that a player would normally be able to access.
Harassing or Abusive
This refers to clear and implied language which:

Refers to other characters, players, groups of people (in-game and external), and One Thumb Mobile employees in an insulting manner.
Religions or Religious Figures
This refers to clear and implied language which:

Portrays major religions or religious figures in a negative fashion
Illegal Drugs or Activities
This refers to clear and implied language which:

Makes reference to the abuse of illegal drugs.
Makes reference to performing illegal activities.
Spamming
This refers to clear and implied language which:

Communicates the same phrase, a similar phrase, or pure nonsense in an excessive manner.
Advertising
This refers to clear and implied language which:

Advertises any website, organisation, or business which is non-beneficial and not related to Celtic Heroes in any manner.
Any player who is found to be in violation of these guidelines may receive:

A warning.
A temporary suspension of their account.
A permanent suspension of their account.
The guidelines listed above apply both to the game and the forums, and the decisions made by the Support team or forum administrators is final.
The use of abusive and inappropriate language, both in the game and on the Celtic Heroes forums, is unacceptable. Below are a series of guidelines which outline what we deem to be unacceptable language, and the actions we may take should we find any user who is in breach of these guidelines.

Please note that whilst we have tried to cover all possible forms of abusive and inappropriate language, it is possible that there may be language which does not exactly fit into one of these categories. We shall review each incident on a case-by-case basis, and act accordingly.

Real-Life Information and Threats
This refers to clear and masked language which:

Refers to violence of any kind which is not related to the game world.
Releases any real-life information about another player
A player who is found in violation of this guideline may receive:

A temporary, but lengthy, suspension of their account.
A permanent suspension of their account.
Highly Inappropriate
The following categories outline language which are deemed to be highly inappropriate.

Extreme Sexuality/Violence
This refers to clear and implied language which:

Refers to sexual acts of a violent or extreme nature.
Refers to violent real life actions of an extreme nature.
Racial/Ethnic
This refers to clear and implied language which:

Is recognised as a racial or ethnic slur.
Promotes racial or ethnic hatred.
Refers to symbols of racial or ethnic hatred.
National
This refers to clear and implied language which:

Is recognised as a national slur.
Promotes national hatred.
Refers to symbols of national hatred.
Sexual Orientation
This refers to clear and implied language which:

Refers to any aspect of one’s or someone else’s sexual orientation in an insulting manner.
Any player who is found to be in violation of these guidelines may receive:

A warning.
A temporary suspension of their account.
A permanent suspension of their account.
Moderately Inappropriate
The following categories outline language which are deemed to be moderately inappropriate.

Obscene/Vulgar
This refers to clear and implied language which:

Is crude and offensive in nature.
Is of a pornographic nature.
Inappropriately references any part of the human anatomy of bodily functions.
Zone/Area Disruption
This refers to language and/or actions which are intended to disturb a player/groups of players or areas of the game world, such as:

Disrupting player-sponsored events or gatherings.
An excessive casting of spells which have noticeable effects in a crowded area.
Blocking access to an NPC, door, or area of the game that a player would normally be able to access.
Harassing or Abusive
This refers to clear and implied language which:

Refers to other characters, players, groups of people (in-game and external), and One Thumb Mobile employees in an insulting manner.
Religions or Religious Figures
This refers to clear and implied language which:

Portrays major religions or religious figures in a negative fashion
Illegal Drugs or Activities
This refers to clear and implied language which:

Makes reference to the abuse of illegal drugs.
Makes reference to performing illegal activities.
Spamming
This refers to clear and implied language which:

Communicates the same phrase, a similar phrase, or pure nonsense in an excessive manner.
Advertising
This refers to clear and implied language which:

Advertises any website, organisation, or business which is non-beneficial and not related to Celtic Heroes in any manner.
Any player who is found to be in violation of these guidelines may receive:

A warning.
A temporary suspension of their account.
A permanent suspension of their account.
The guidelines listed above apply both to the game and the forums, and the decisions made by the Support team or forum administrators is final.

Reporting Bad Language
Any violations of our in-game policies and guidelines should be reported to the in-game Support staff for investigation. We are constantly working to ensure that our policies and guidelines are being followed in order to create a fun and safe environment for you to play the game in. You can help with this by reporting any instances of bad behaviour.

To report a player for bad language:

Go to the Menu screen when logged-in with your character.
Select the Support option.
Enter your issue, including the name of the player you wish to report for bad language.

This will create a support ticket for us to review and take the appropriate action if necessary. Whilst we may not respond to you directly, please be assured that we will investigate the issue and act accordingly.