Celtic Heroes

Title says it all tbh, sent multiple emails to the adress they provided but nothing. Anyone else notice this or isit just me being impatient.

Its been 3 months for my account.Ive sent multiple as well this is outrageous.

I really wouldn't mind but the amount of money spent on this game for them to not even acknowledge a email.
shared my details whilst in away serving my country (close friend knows detail) and people share details all day everyday with clan banks so on so on

They are on holidays, they are coming back on Monday January 6th. It is not wise sending too many tickets/e-mails, send them every 2 weeks.
They do read appeals/tickets but it takes time. I waited 1 month.

Oh right didn't know they was on holidays just wana get this resolved

I once sent an appeal with no response, so I sent another 3 weeks later and it's now been around 3 months with still no response... Even if I'm not re-enabled it would be nice to know why they disabled me.

^ That means they do not want to unban your account or they do not read appeals...

From my experience, appeal was handled quickly. The only problem was that I didnt get a confirmation e-mail and had ppl see my name back on leaderboards then tell me. I only know of one person who received a denial e-mail. It seems otm has themselves over burdened with support and cant handle all of the requests properly. I was never given any sort of feedback on my ban and my account is registered. Seems easy enough to just send an email explaining things. I know ive seen posts where they said they intend to improve support. Until then its just costing them $.

From my experience, appeal was handled quickly. The only problem was that I didnt get a confirmation e-mail and had ppl see my name back on leaderboards then tell me. I only know of one person who received a denial e-mail. It seems otm has themselves over burdened with support and cant handle all of the requests properly. I was never given any sort of feedback on my ban and my account is registered. Seems easy enough to just send an email explaining things. I know ive seen posts where they said they intend to improve support. Until then its just costing them $.

And we all know OTM is Ebenezer Scrooge when it comes to money...

Surprised no admins have locked this yet -_-