Celtic Heroes

Celtic Heroes Support Policies

Postby community » Mon Feb 06, 2012 8:44 am
Accounts

Selling or trading accounts is against the terms of use. Players selling or trading accounts will be banned.
Do not give your account log in details or password to anyone. When contacting Celtic Heroes Support Team do not reveal your password. If a password reset is required this can be done by Support without knowledge of any previous password used. A future update of the game will allow you to reset your password yourself should you forget it.

If you need your password reset now contact [email protected] with details of your username, character name, class, world and date you last logged in. Any additional details such as recent purchases made can help confirm your identity as the holder of the account. If Support cannot verify that you are the account holder your password will not be reset.



Updating your device can cause your saved username and password to be cleared from the log in page. Before updating your iPod, iPhone or iPad make sure you know your log in details.

Trading items and gold

Players are able to trade items and gold with their friends in-game. Make sure you know and trust the person you are trading with. All trades between players are the responsibility of the users alone. Do not give items to other players on the promise that you will get them back. Once traded other players are under no obligation to return your items. All trades are final once completed. You cannot have your items restored to you by Celtic Heroes Support Team if you were not happy with your trade.

Although we cannot return traded items and gold repeated complaints against individuals for scamming other players will result in those individuals having their account banned.

Sharing an account so you can top the Leaderboard?

Guys, it's a Leaderboard because it represents the accomplishments of a player. You making this scheme up destroys the whole point of a Leaderboard.

It's pure perversion. Plus when you do reach #1 what are you gonna be proud of? That you and 1-2 other people wasted your time on reaching a title that everyone knows (since you posted it here) you don't deserve and means absolutely nothing?

Oh and the ToS...

And as Teef already pointed out, and as admin stated many times, soon the game will have an ability to switch the password in game, so just one person needs to switch the password to take over the account...this idea is epic fail for numerous reasons.

Sharing an account so you can top the Leaderboard?

Guys, it's a Leaderboard because it represents the accomplishments of a player. You making this scheme up destroys the whole point of a Leaderboard.

It's pure perversion. Plus when you do reach #1 what are you gonna be proud of? That you and 1-2 other people wasted your time on reaching a title that everyone knows (since you posted it here) you don't deserve and means absolutely nothing?

Oh and the ToS...

And as Teef already pointed out, and as admin stated many times, soon the game will have an ability to switch the password in game, so just one person needs to switch the password to take over the account...this idea is epic fail for numerous reasons.