Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

OTM denial

#1
I know this will get moved. Or deleted. But here I go. A long time ago, I had 1m Halloween mount, which. I accidentally sold, so of course I asked OTM for refund of it. I then, by mistake, told them to cancel that request, though immediately changing my mind I canceled the cancel. They replied saying they weren't refunding, even after changing my mind.


This to me makes no sense! Now I am mount less, and have spent money on other things because OTM refuses to help a Druid out. Is that surprising?
Image


117+ Druid (Main) RedDogy
70+ Ranger
63+ Rogue
World: Morrigan
Clan: Looking for clan. (Old one was dead)
Current: Class Balance is a must!

Don't Judge a book by its cover.

There are 3 types of people in this world. Those that can count, and those that can't.

Re: OTM denial

#2
1. There is a "are you sure" sell button. Don't let your fingers slip


2. You shouldn't cause so much trouble by sending a request, then sending a cancel to the request (why the hell?) and cancelling that cancel.

3. I do think OTM should refund you.

BUT, you should consider thinking before you act, since you made 4 wrong choices which got you to the place in where you are now.
Rogue 166 - Ghostbro
Ranger 126 - Acebow
Warrior 85 - Ghostwar

Soldiersofjah
SULIS

Re: OTM denial

#3
Hi,

If you sold the item longer than 3 months before your request then the support team cannot restore the item.
Please PM me for Support Issues
Image
Morgana is back in the house! ~ Meow!

Who is online

Users browsing this forum: No registered users and 14 guests