Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Please Help!!

#1
Hello everyone!
About a year ago my account was hacked (hacker must not have gotten to my forums account) and I gave up the game. I had spent too much time on my character to just start over. But, now, a year later, my anger at the hacker has spilled over, I had tried emailing OTM about it, and they sent me a few questions to verify that I owned the account (I can understand why haha). Many questions (such as what was your last trade) I couldn't possibly remember, and others (such as what is the name of your main character) may had no longer been valid after the hack. The result was an email saying that my answers didn't match what was in their database. I have been playing since the update before stonevale, shalemont, and even the arrow animations. I have tried emailing them again requesting that they check to see that my email was the original one associated with the account (darn hacker changed the password and registered email) to prove that I own it. Does anyone have any other ways I can prove that I own it? I'm not too sure if OTM can even check the account email history. I have also been bugged knowing that many of my friends may now be contacting the hacker. He may have ruined my good, honest reputation. If he is so low as to hack, he is properly so low as to scam:(
Sorry if this is in the wrong topic, but thanks for reading, any and all advice (positive or negative) is openly welcome.

-the real lorddrago

Re: Please Help!!

#2
Hello everyone!
About a year ago my account was hacked (hacker must not have gotten to my forums account) and I gave up the game. I had spent too much time on my character to just start over. But, now, a year later, my anger at the hacker has spilled over, I had tried emailing OTM about it, and they sent me a few questions to verify that I owned the account (I can understand why haha). Many questions (such as what was your last trade) I couldn't possibly remember, and others (such as what is the name of your main character) may had no longer been valid after the hack. The result was an email saying that my answers didn't match what was in their database. I have been playing since the update before stonevale, shalemont, and even the arrow animations. I have tried emailing them again requesting that they check to see that my email was the original one associated with the account (darn hacker changed the password and registered email) to prove that I own it. Does anyone have any other ways I can prove that I own it? I'm not too sure if OTM can even check the account email history. I have also been bugged knowing that many of my friends may now be contacting the hacker. He may have ruined my good, honest reputation. If he is so low as to hack, he is properly so low as to scam:(
Sorry if this is in the wrong topic, but thanks for reading, any and all advice (positive or negative) is openly welcome.

-the real lorddrago
If you lost control of your account a year ago and then quit the game, I think that it would be nearly impossible to recover that account and its character(s).

If I were you, I would just start over.

Re: Please Help!!

#3
They know the UDID (unique device ID) that you played the account with. That alone is 80% of ownership proof as it is nearly impossible for someone to fake yours - the only likely problem being shared devices. This is assigned to each device by apple. It pops up on iTunes when you plug your device in and click on it.

Beyond that if you know the username and additionally had the e-mail registered that should be all they need.

Good luck but you should have tried earlier to get it back for best results.
Member of Aeon - Taranis - 24 boxer
220+ toons
Ravenleaf druid - Silverstring ranger
Stormsong warrior - Nwerb Mage - Eventide Rogue

Toon histogram:
Level_____|200+|150-199|100-149|50-99|20-49|1-19|
# of toons|_5__|___16___|____3___|__11__|__21_|407|

Re: Please Help!!

#4
They know the UDID (unique device ID) that you played the account with. That alone is 80% of ownership proof as it is nearly impossible for someone to fake yours - the only likely problem being shared devices. This is assigned to each device by apple. It pops up on iTunes when you plug your device in and click on it.

Beyond that if you know the username and additionally had the e-mail registered that should be all they need.

Good luck but you should have tried earlier to get it back for best results.
Thanks man!
The only device I used is my iPod, so I should be okay:D

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