Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

New update- forgotten password- no registered e-mail

#1
I have got a problem,
this day I updated Celtic Heroes but as I started it I had to sign in again but I forgot my password because I used the "remember" function. I didn't register my email too. What can I do to get a new password? I spend a lot of money on this account and I played it very long too and reached a high Level. It would be bad if this would be over only because of the update. :(

Re: New update- forgotten password- no registered e-mail

#4
If you let them know:

- account username
- character names and servers
- details regarding characters - levels, equipment, quests
- when you last logged in
- when you created your account

Onformation like that should assist them in helping you out.

Thanks
"It was like that when I got here"

Re: New update- forgotten password- no registered e-mail

#9
I have got a problem,
this day I updated Celtic Heroes but as I started it I had to sign in again but I forgot my password because I used the "remember" function. I didn't register my email too. What can I do to get a new password? I spend a lot of money on this account and I played it very long too and reached a high Level. It would be bad if this would be over only because of the update.

Re: New update- forgotten password- no registered e-mail

#10
I have got a problem,
this day I updated Celtic Heroes but as I started it I had to sign in again but I forgot my password because I used the "remember" function. I didn't register my email too. What can I do to get a new password? I spend a lot of money on this account and I played it very long too and reached a high Level. It would be bad if this would be over only because of the update.
Hey Asdas,

Could you contact our Support Team at [email protected] with:

- account username
- character names and servers
- details regarding characters - levels, equipment, quests
- when you last logged in
- when you created your account

And they will be able to assist you in your account recovery.

I'm going to lock the thread as it is a necro post but if you wish to create a separate thread or PM me feel free :)

Cheers

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