Hi all,
Please help! I can't remember what my username or password is, so I'm unable to log in or reset my password. It's been a few months since I last played.
I have a level 90+ character named Galaxi on the Morrigan server.
Thanks for the help!
-Galaxi
Re: Can't remember username or password!
#2Send an email to [email protected]. When you email try if you can to remember a description (account details) of items you have on your character (such as gear, mounts, weapons etc) or in Bank. They will look into it.
PS welcome back!
PS welcome back!
PurpleRain 226+ Mage
Vanity 227+ Druid
I can't make the World Purple when it's Gray
Beta Android Tester
Vanity 227+ Druid
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Beta Android Tester
Re: Can't remember username or password!
#3Thanks. I went ahead and sent an email. Hope to get a quick response!
Re: Can't remember username or password!
#4Cool beans let us know here how it goes. I always get curious how it worked out for players and your welcome.Thanks. I went ahead and sent an email. Hope to get a quick response!
PurpleRain 226+ Mage
Vanity 227+ Druid
I can't make the World Purple when it's Gray
Beta Android Tester
Vanity 227+ Druid

Beta Android Tester
Re: Can't remember username or password!
#5Same with me just deleted and reinstalled app but am confused on username. Is it the character name, account name or something else? Because I am trying to regain password via forgotten password. Any help would be appreaicated.
Re: Can't remember username or password!
#8Shouldn't take long did you send 1 email to [email protected]? They will be able to reset your password. If you sent out for help on a Friday they don't work the weekends. Should be soon, how long has it been?Er is it supposed to take this long for a reply back?
@Galaxi they will get to it. They been very busy working on any kinks in this New Engine that launched 2 days ago. Just make sure you don't send multiple tickets on same issue it takes even longer to look over. I know you're excited to play soon.
PurpleRain 226+ Mage
Vanity 227+ Druid
I can't make the World Purple when it's Gray
Beta Android Tester
Vanity 227+ Druid

Beta Android Tester