As a business owner myself, not one poor person has ever bought any of my services and contributed to my services. There is a difference in entitlement and wants. Figure it out.
Lol you own a business, apparently in the service industry, and don't understand the importance of rolling out a bug/glitch free environment to keep your consumer base happy? I question what kind of business owner you are.
The bulk of OTMs paying customers are unhappy and it's going to hurt financially. It dosent matter whose fault it is. If your not making people who want to feel entitled - entitled - your doing it wrong and its gonna hurt your bottom line.
Quite frankly i don't blame customers for wanting a relatively seamless enviornment.
I feel sorry for OTM because as a tiny indie developer it's very hard to succeed. It dosent mean i was pretty ****** off at the update and am still unhappy with it.