My account have been banned for at least 2 months now maybe up to 4 now but two months ago I sent a mail to appeals and got the copy past response, answers it how they wanted and then they asked me again the names of my characters and I answers them and haven't gotten a response since. My I also was unable to make a new account because the previous account on my device was banned or something. Now with Yule since I play on a 4gen I can't play. But couldn't you call this scam? OTM is banning people's accounts who some have spent up to 1000 $ on and probably more! So because we are using OTM's stuff even if we paid for it it means nothing. This is bs and anyone who hopes to get their account back, well I've been waiting for the past two months and no one has given me any reason why I got banned. Maybe OTM should release an update called end of the line and you have to update it and when you do it says ''Sorry OTM screwed up too badly and has discontinued the game good bye and thx for your money's
![Smile :)](./images/smilies/icon_e_smile.gif)
Then at least they wouldn't leave that glimmer of hope maybe, maybe OTM will fix the bugs and make the game enjoyable, maybe they'll unban my acc because I has a feeling the won'ts