Hello, Im Eratos from Danu here with a dumb question...
I bought 100 axe a week ago and sent support a refund ticket... Got Refund
And i bought something accidentaly today and want a refund... Will it work?(Adamant Dagger)
Re: Oops..
#2Yes. No restriction on number of refund. But if otm thinks you did it on purpose, you maybe banned.Hello, Im Eratos from Danu here with a dumb question...
I bought 100 axe a week ago and sent support a refund ticket... Got Refund
And i bought something accidentaly today and want a refund... Will it work?(Adamant Dagger)
Re: Oops..
#3I thought everyone was limited to 3 refunds a month?Yes. No restriction on number of refund. But if otm thinks you did it on purpose, you maybe banned.Hello, Im Eratos from Danu here with a dumb question...
I bought 100 axe a week ago and sent support a refund ticket... Got Refund
And i bought something accidentaly today and want a refund... Will it work?(Adamant Dagger)
Re: Oops..
#4You are limited to ONE refund per month.
In that ONE refund, you are allowed up to THREE items.
No more, no less.
In that ONE refund, you are allowed up to THREE items.
No more, no less.
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Currently actively playing the game.
Re: Oops..
#5Amro is correct.
We are able to offer 1 refund each month and each request allows for 3 items to be refunded.
We are able to offer 1 refund each month and each request allows for 3 items to be refunded.
Game Designer at One Thumb Mobile
Re: Oops..
#6yoo...... aero here ( crom lvl 60+ ) herne ( 105 ) ive been banned for 3 months im miserable since it happened now that i cant play...... im now f..ed up or i can say my lifes done for pixel i might be your best friend from crom :O and yes im the aero... aerodynamics druid ... i can say that i cant get unbanned so guys pls help me
Aerodynamics - LVL1005 warrior
World : Herne
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World: Crom
Aerodynamics Druid Lvl 68 ( retired )
World : Herne
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World: Crom
Aerodynamics Druid Lvl 68 ( retired )
Re: Oops..
#7Hi, if your account is banned or blocked and you would like to contest this decision please send the username, any character names and registered email addresses with the account by email to [email protected]
Please avoid sending multiple messages it just slows down the process of being able to help you.
- Support
Please avoid sending multiple messages it just slows down the process of being able to help you.
- Support
Game Designer at One Thumb Mobile
Re: Oops..
#8Wow, idk if this info is legit but I don't get a refund when I sent a ticket for refund request cuz OTM replied that they only do refund for items that is bought within 3 days. Even an admin supported the feedback I received in one of my forum thread.You are limited to ONE refund per month.
In that ONE refund, you are allowed up to THREE items.
No more, no less.
Now idk what is true or not. I lose 40% of the items worth cuz I sold it after 2 weeks in my possession. Lots of us in android dont read about the terms and conditions and learning it the hardway.
-1
Phantom Menace, Rogue, 220
Blood Nemesis, Druid, 127 (a work in progress when bored) lmao!
ElementriX, Mage, 103 ( another work in progress )
Chilli Pepper, Mage 160
Armageddon, Warrior, 160
Blood Nemesis, Druid, 127 (a work in progress when bored) lmao!
ElementriX, Mage, 103 ( another work in progress )
Chilli Pepper, Mage 160
Armageddon, Warrior, 160
Re: Oops..
#9There is no +1/-1 this isn't a vote.Wow, idk if this info is legit but I don't get a refund when I sent a ticket for refund request cuz OTM replied that they only do refund for items that is bought within 3 days. Even an admin supported the feedback I received in one of my forum thread.You are limited to ONE refund per month.
In that ONE refund, you are allowed up to THREE items.
No more, no less.
Now idk what is true or not. I lose 40% of the items worth cuz I sold it after 2 weeks in my possession. Lots of us in android dont read about the terms and conditions and learning it the hardway.
-1
It's fact-- the 3 day rule is to discourage people that do this constantly... which they do.
Don't abuse the system, all I'll say.
Re: Oops..
#10Just wait the month. Big deal. You will be waiting a lot more in this game for some things.
Level 1+ Warrior of Balor/Arawn
Playing since Oct 2013
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Playing since Oct 2013
ᕦ(ò_óˇ)ᕤ
ヽ(´o`;
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