Celtic Heroes

Hey heroes, so I went to qa and got some answers to your problems

THe problem may have been due to processes running in the background, with a lot of iPhones and Android devices you can have a lot of processes running in the background and never really notice (Music, Facebook, Twitter)

While it may seem they are doing nothing these processes are still taking up a lot of Ram. It sounds like your phone is running out of Ram seeing Celtic Heroes taking up a lot of Ram and booting the process kicking you to the home screen to prevent your phone from crashing. That or has your device been jailbroken as this can have an adverse effect on the game.

I'm hoping you manage to get your problem fixed as it sounds more like a device issue, were you able to run Celtic Heroes on your iPad air 2?

Were other players getting disconnected at the same time as you? If so we might have to check server logs to see when.

As for your technical background concern I can very much guarantee you I have a technical background

How can we lower the Rams we are using?

I still run ios 7 on my ipod 5 why? Since ios8 was dev update

How can we lower the Rams we are using?

By closing apps in background but 90% of us dont run apps in background.

Well my fault for not mentioning it but i own 9 idevices and 6 of them are stripped down only for CH.

I have no other apps installed, further i close all open applications (safari, App Store, etc) and beyond that I tried forcing the app closed and restarting my devices. I never have played music over ch, i do not even have a single audio file on them. None of these helped.

I'm going to guess it is a factor of device type, server load, the new update, and the iOS but it is affecting a wide range of your customers. Further since it is the worst during large lock battles i think it may be people hotbaring items to get one max skill then another over and over. That is a guess.

Did necro yesterday on my iPhone 5 with hot bar items equipped etc on 3G mobile data and several apps open in the background. It worked fine with pretty much no lag and no crashing. So I don't think it's the hot bar, ram or internet connection.

It was the first day of event, lots of players were on to see the new stuff. In a few days things would die down to normal levels. I bet its more server load/traffic that caused the disconnects.

Im getting no problems on iPad Air 1

I can't even play in tower now it's crash crash crash crash crash. My iPhone 5, 7.1.1, only ch installed is the worst but iPhone 4,4s,5,5s iPad 2 and iPod 5 are all unplayable.

My iPhone 4 running 7.1.2 actually crashes less (it has more lag) and is more playable than my iPhone 5.

The update has ruined the game, I cannot boss reliably, I cannot train, the game is now unplayable.

Honestly the hot bar slot is nice, and bounties, but I'd much prefer to be able to play. My iPhone 5 crashes forcibly and abruptly to the iPhone home screen about every 30-60 seconds forever.

Reinstall dosent help, close all apps dosent help, close all apps and restart device dosent help. The game was actually starting to run almost as good as the old engine and now with the summer event update it's terrible.

It was the first day of event, lots of players were on to see the new stuff. In a few days things would die down to normal levels. I bet its more server load/traffic that caused the disconnects.

The majority of the problems I have had are abrupt app crashes to the iPhone home screen. A disconnect should take you to the ch loading page in the app.