Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Re: Support Team

#12
OTM is a tiny company so it's hard for them to compete with game loft, super cell, or even space time studios when it comes to content, updates and bug fixes. The game is great though overall and I like it much better than the larger names.

One thing OTM does better than gameloft or anyone else is customer support. In game purchase gone missing? Messed up a purchase? Might as well pee into the wind as send a ticket (if you even can send one lmao) with those companies. OTM does better customer support than all of them put together. So cgs to OTM and be grateful they are so helpful.
Member of Aeon - Taranis - 24 boxer
220+ toons
Ravenleaf druid - Silverstring ranger
Stormsong warrior - Nwerb Mage - Eventide Rogue

Toon histogram:
Level_____|200+|150-199|100-149|50-99|20-49|1-19|
# of toons|_5__|___16___|____3___|__11__|__21_|407|

Re: Support Team

#13
One thing OTM does better than gameloft or anyone else is customer support. In game purchase gone missing? Messed up a purchase? Might as well pee into the wind as send a ticket (if you even can send one lmao) with those companies. OTM does better customer support than all of them put together. So cgs to OTM and be grateful they are so helpful.
So true, support team is absolutely fantastic.
Adrohan - 226 Rogue, Fingal
Get kills or die trying!
First Mordris n Necro kill on Android, nuff said
http://www.celticheroes.net/profile.php?hero=Adrohan
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Re: Support Team

#14
Yes Ive been helped a lot by support team. Someone in our clan went crazy and promised 'revenge' on the clan as he left (he went total coocoo), and he somehow got access to an active trusted player and loaned items and then scammed everyone, Morgana banned him with the items on him.

Its only a shame we cant get items back.
#NerfMages #AvoidBalance #WhyPlayARogue #MeatShieldOnly #HealingSlavesOnly

OP dps warrior on Belenus, hot af melee druid on Nuada. #Elementals #Apex

Re: Support Team

#16
+1 :D
Danu
E3: Rogue (223)
Annihilate: Rogue (200)

Shadow9: Warrior (222)
36O: Ranger (220)
On Ice: Ice Mage (220)
On Fire: Ice Fire (220)

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Instagram: @celtic_tavern (I do daily uploads, feel free to come say hi)

Re: Support Team

#18
I do appreciate little things support does they even took the time to tell me my play hours when I asked. Those things shouldn't go unoticed! #keepthispostpositive
how many didyou get? :lol:
i was slightly embarrassed by how much i got. Ive been majorly cutting back on my ch playtime since then :lol:
Oderint Dum Metuant.

Re: Support Team

#19
I do appreciate little things support does they even took the time to tell me my play hours when I asked. Those things shouldn't go unoticed! #keepthispostpositive
I think I will ask them, might make me think twice before logging in again tho :lol:
#NerfMages #AvoidBalance #WhyPlayARogue #MeatShieldOnly #HealingSlavesOnly

OP dps warrior on Belenus, hot af melee druid on Nuada. #Elementals #Apex

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