Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Otm doesn't read emails

#1
I got my account band from so called selling items which I didn't not sell anything. It has been 3-4 months since this this, I've been sending in emails everyday and it's just retarded that they don't reply at all. I'm planning on quitting anyways really no reason to play if I don't have my acc. So my accounts been disabled for like 3 months and I've sent in 100s of emails and I'm about to just quit the game, And I doubt I'll get back after this but hey they *** me over wasted $2000 on that acc y would they care? :cry: :( :cry: :cry:

Re: Otm doesn't read emails

#2
I got my account band from so called selling items which I didn't not sell anything. It has been 3-4 months since this this, I've been sending in emails everyday and it's just ******** that they don't reply at all. I'm planning on quitting anyways really no reason to play if I don't have my acc. So my accounts been disabled for like 3 months and I've sent in 100s of emails and I'm about to just quit the game, And I doubt I'll get back after this but hey they messed me over wasted $2000 on that acc y would they care? :cry: :( :cry: :cry:

aw dont quit :/

Re: Otm doesn't read emails

#3
I got my account band from so called selling items which I didn't not sell anything. It has been 3-4 months since this this, I've been sending in emails everyday and it's just ******** that they don't reply at all. I'm planning on quitting anyways really no reason to play if I don't have my acc. So my accounts been disabled for like 3 months and I've sent in 100s of emails and I'm about to just quit the game, And I doubt I'll get back after this but hey they messed me over wasted $2000 on that acc y would they care? :cry: :( :cry: :cry:

aw dont quit :/
I don't want to. But no acc no play.

Re: Otm doesn't read emails

#4
So why the grand ban?
Arawn
Gone

- It's never to late to undo wrong decisions. The players should be compensated for losing premium paid items due to in game bugs.
- I pledge to never buy any platinum for as long as the Hoax continues

Re: Otm doesn't read emails

#5
So why the grand ban?
I shouted selling items for rl cash. But was told by friend that's against rules so I stopped next day I try to get on I'm band. I didn't sell anything otm won't give acc back.

Re: Otm doesn't read emails

#6
That's bs man, just cuz u say somet don't mean ur gunna do it -.- so it's guilty until proven innocent with otm? Not cool!
But I think ur mistake was sending I'm 100s of tickets lol I think that slows down the process, not sure how it would but that's what I been told :(

Re: Otm doesn't read emails

#7
Moved to Ask for Help.

To appeal a ban, make sure you've emailed [email protected]

Include as much info about your account as possible, and a brief description as to why you think your account shouldn't be banned.

Regardless, sending an email a day I'd excessive, and will slow down the process. Emails are normally responded to within two weeks; you can try again then.

Hope it gets sorted soon! :)
Image


Forum Rules | Avoid Naming and Shaming | The Important Stuff
Want me to read your post? Quote me!

Re: Otm doesn't read emails

#8
I agree it's bs... OTM should speed things up... I mean they just gotta read the damn emails, check things and enable the account.
Sulis / Toxic
Sicario, 227 rogue
MF, 226 mage
Zot, 221 ranger
They call me the raid boss slayer.
What's a D3stiny?

Re: Otm doesn't read emails

#9
Hi Hero,

I have looked into this further and it appears the Appeals Team has already replied to your email:

> Hello,
>
> This account is marked as being disabled for selling items for real
> life money.
> Therefore we are unable to re-enable the account.
>
> Thank you.

As selling in-game items is against TOS accounts found to be doing this may be permanently disabled to prevent future occurrences.

A full list of our TOS may be found here: http://celtic-heroes.com/support/terms-of-service/

Morgana (Head of Support) explains account issues in detail: http://celtic-heroes.com/forum/viewtopi ... 30#p674396

Any further issues feel free to PM me.

Who is online

Users browsing this forum: No registered users and 21 guests