Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Forgot my password

#1
I forgot password. .... but i dont know which username to use ..is it the name i gave my character or what help plzzz really need to get bk in ......there should be a better way to recover my password. .... plz help

Re: Forgot my password

#2
Hi Milli,

could you please contact our support Team at [email protected] with:

• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character

And they will assist you in recovering your account, the more details you can provide the faster they can process your claim.

Thanks

Re: Forgot my password

#6
Hi Milli,

could you please contact our support Team at [email protected] with:

• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character

And they will assist you in recovering your account, the more details you can provide the faster they can process your claim.

Thanks
did anybody get my emails or should i send it again.....want to know if the issue is being deal with? .... plz get back to me as soon as possible

Re: Forgot my password

#7
did anybody get my emails or should i send it again.....want to know if the issue is being deal with? .... plz get back to me as soon as possible
The team will reply to your email as soon as possible, they are currently working through the back log of tickets / emails received during the weekend so there may be a delay in their reply.

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