So I was mailing stuff to my alts, and wasn't paying attention to who I sent one mail to, I have no idea now . I lost a green spectral charm and an 80/10 spirit cape today, on the account DrEvil. Help otm
Thanks.
By the way, this happened on epona
Re: Sort of screwed up
#2Could you submit an in-game support ticket detailing the issue and ask for your mail history for the specific mail.
The support team will then be able to look through your mail history and tell you where the item went.
Cheers
The support team will then be able to look through your mail history and tell you where the item went.
Cheers
Re: Sort of screwed up
#3Best of luck, mate ._.
LordOfDiablos: 228 Support Rogue
HealerOfEvil: 180 Support Druid
ButcherOfEvil: 180 Tank Warrior
Proud General of Enigma!
'Lord, you look like a gay detective moose' Limbro, 2015
HealerOfEvil: 180 Support Druid
ButcherOfEvil: 180 Tank Warrior
Proud General of Enigma!
'Lord, you look like a gay detective moose' Limbro, 2015
Re: Sort of screwed up
#4Took 3 weeks to get answer. And answer didn't even help me. That happend about 6 days ago
Re: Sort of screwed up
#5Best wishes to you buddy,
Just pray that the person who receives it mails it back to you or the OTM team sorts this out for you
Just pray that the person who receives it mails it back to you or the OTM team sorts this out for you
Rhiannon - InnerCircle
Blackstorm 220+ Rogue (Main)
Rangerstorm 122+ (Noob Alt)
Youtube channel: https://www.youtube.com/channel/UCpv5is ... N6sr_MTv3Q
Blackstorm 220+ Rogue (Main)
Rangerstorm 122+ (Noob Alt)
Youtube channel: https://www.youtube.com/channel/UCpv5is ... N6sr_MTv3Q
Re: Sort of screwed up
#6So here's an update...I'm waiting out the 27-ish days for the mail, as the support team said they cannot retrieve sent mail. Nothing left but to hope they either don't log in or send it back if they do get it. Losing that stuff through a typo in the mail name...
Re: Sort of screwed up
#7I lost mills in one mail before and the person must've logged and retrieved cuz I never got back after being told I had to waitSo here's an update...I'm waiting out the 27-ish days for the mail, as the support team said they cannot retrieve sent mail. Nothing left but to hope they either don't log in or send it back if they do get it. Losing that stuff through a typo in the mail name...
Which is complete *** ***. You made this game so you can retrieve the damn mail. Excuses getting old lately.
Re: Sort of screwed up
#9Yeah, but i guess they're treating it like the final trade policy. Ridiculous since I typed The instead of MrDid they even tell you the name to who you mailed?
Re: Sort of screwed up
#10so I have to do my piece by piece. So I had items on one character and they said that its on two characters so I got on those two and trying to get more info on where did the items went from those two characters and when I ask them "can you please tell me where the items went" they said this
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