I'm reading everywhere on the forum, that support doesn't mail back...
I send 3 days ago a mail for recovering my account details with the questions that @Mulder gaves me.
Still don't have a reply... I need my account back. I've bought so much, with real money. I spend estimate 75/80 EUR.
Just help me please, help me get my account back..
Re: Support | Please answer Administrator =(
#2Support will take longer now due to the fact they are releasing an update today. Their team isn't huge and they can't get to everyone each week. They try to get back to you within the week, and if it takes longer than 7 days PM Muldar.
I feel you though, It's been two weeks I've been waiting for a response as well.
Best of luck!
Jared
I feel you though, It's been two weeks I've been waiting for a response as well.
Best of luck!
Jared
Re: Support | Please answer Administrator =(
#3Aha, now I know more!Support will take longer now due to the fact they are releasing an update today. Their team isn't huge and they can't get to everyone each week. They try to get back to you within the week, and if it takes longer than 7 days PM Muldar.
I feel you though, It's been two weeks I've been waiting for a response as well.
Best of luck!
Jared
Thanx!
[youtube]https://www.youtube.com/watch?v=zvCBSSwgtg4[/youtube]
Re: Support | Please answer Administrator =(
#4Support aims to reply to all emails within 7 days but can take up to 14.
As your email was received on Monday the team will have been working through the backlog of emails received over the weekend while we were out of office prior to your own.
I have informed the team of your email and you should receive a reply this week.
Thank you.
As your email was received on Monday the team will have been working through the backlog of emails received over the weekend while we were out of office prior to your own.
I have informed the team of your email and you should receive a reply this week.
Thank you.
Re: Support | Please answer Administrator =(
#5Thank You!
Can you reply on my last message, in the inbox?
Can you reply on my last message, in the inbox?
[youtube]https://www.youtube.com/watch?v=zvCBSSwgtg4[/youtube]
Re: Support | Please answer Administrator =(
#6I'll inform them of your new email address, should receive a reply to that inbox.
Re: Support | Please answer Administrator =(
#7Thanks!
[youtube]https://www.youtube.com/watch?v=zvCBSSwgtg4[/youtube]
Re: Support | Please answer Administrator =(
#8Account details are recovered.
Thanks to Muldar and other staff! #closethis
Thanks to Muldar and other staff! #closethis
[youtube]https://www.youtube.com/watch?v=zvCBSSwgtg4[/youtube]