Hey Heroes,
Android servers will be down in 45 minutes for the release of Celtic Heroes: Under The Hammer Update!
This will require a client update so keep an eye on the Google Play Store (Client make take some time to propagate to all territories)
Time to finish up your bounties, bosses and quests!
Re: Server Restart - Under The Hammer Update - Android
#3Should be next week.When is the hammer update for ios?
Re: Server Restart - Under The Hammer Update - Android
#4Hey Heroes,
We are going to briefly turn off the Auction House, don't worry, your auctions will still be there when it is re enabled.
The team are currently looking into all reports of missing items, turning off the Auction House is to ensure that it is not increasing the problem.
(Auction House should be in safe mode overnight)
Please submit an in-game Support Ticket with the full name of any missing items and the team will check your character item history logs.
Our logging system has a record of all items and when they were gained, Support will investigate submitted player tickets to ensure missing items are returned.
I will update the thread regarding restarts and downtime asap.
Thanks you for your patience.
We are going to briefly turn off the Auction House, don't worry, your auctions will still be there when it is re enabled.
The team are currently looking into all reports of missing items, turning off the Auction House is to ensure that it is not increasing the problem.
(Auction House should be in safe mode overnight)
Please submit an in-game Support Ticket with the full name of any missing items and the team will check your character item history logs.
Our logging system has a record of all items and when they were gained, Support will investigate submitted player tickets to ensure missing items are returned.
I will update the thread regarding restarts and downtime asap.
Thanks you for your patience.
Re: Server Restart - Under The Hammer Update - Android
#5Hey Heroes,
Going to do a quick Balor restart in 10 minutes, should be a short downtime.
Server warning being sent out now.
Thanks
Going to do a quick Balor restart in 10 minutes, should be a short downtime.
Server warning being sent out now.
Thanks
Re: Server Restart - Under The Hammer Update - Android
#6Did we break the game? LolHey Heroes,
Going to do a quick Balor restart in 10 minutes, should be a short downtime.
Server warning being sent out now.
Thanks
Re: Server Restart - Under The Hammer Update - Android
#7Haha no should be fine, few reports of missing items so we want to ensure everything is working correctly.Did we break the game? LolHey Heroes,
Going to do a quick Balor restart in 10 minutes, should be a short downtime.
Server warning being sent out now.
Thanks
Balor gets some extra logging added for the Programming Teams investigation.
Re: Server Restart - Under The Hammer Update - Android
#8Waiting for my new charms back.....
Re: Server Restart - Under The Hammer Update - Android
#9Muldar any word on the barber shop issue? There are several on fingal that had this issue
Zyz 220 Druid
Noah Fences 220 Rogue
Noah Fences 220 Rogue
Re: Server Restart - Under The Hammer Update - Android
#10Support have a listing of character IDs and items missing, items will be sent tomorrow.Waiting for my new charms back.....
Programming believe they have found the issue.Muldar any word on the barber shop issue? There are several on fingal that had this issue
Please ensure anyone affected submits a ticket.
Thanks