They only restarted the servers. They didn't change anything .
Obviously it's not a simple fix. They don't even know why it's happening.
When these kinds of things happen to our servers, we bring them down and perform a thorough review of everything, top to bottom. Rather than making our user suffer through, it's aggravates our users, make them dislike our product. Even if it costs us a few days of operation and profit loss, it's better in the long term.
I agree with Aileron. If needed take down servers and fix the problems once and forever.
Morrigan -
Neodym, ranger, Lvl 223,Morrigan Kojak, warrior, Lvl 221, Mabon
Tuula, rogue, Lvl 223, Morrigan Topnotch, ranger, Lvl 220, Mabon
Streiff,ranger, lvl 220, Epona