Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Re: Mount Dropped

#2
Muldar I dropped my horse mount by accident, I am a lv 182 ranger. Please can I have it back thank you
Send a in-game ticket from the toon you dropped it with and give the name of the item you dropped. Support usually takes a few days to deal with situations like this—in my experience.
Herne:
Wardon- 220 Warrior
Cryptic- 220 Rogue

Epona:
Yeeticus- 220 Ranger

Re: Mount Dropped

#3
Just a heads up for anyone thinking of posting similar threads in the future, for any support inquiries we require a name and world to investigate further.

For general item drop assistance it is best to submit an in-game Support Ticket, my workload is rather large so while I try to reply to PMs within 24 hours it can take longer.

Re: Mount Dropped

#4
One thing I love about OTM is that they take the time to check if the item really was dropped, because everyone does sometimes make mistakes like that, and then gets it back.

Keep up the good work OTM, can't wait to get back into the game.
Would you kindly?

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Re: Mount Dropped

#5
Just a heads up for anyone thinking of posting similar threads in the future, for any support inquiries we require a name and world to investigate further.

For general item drop assistance it is best to submit an in-game Support Ticket, my workload is rather large so while I try to reply to PMs within 24 hours it can take longer.
As a future improvement, do you think the programming team could put in a field for character name, and world in the form ? Right now it's just subject and body, so people might think that the character name and world would be scraped from their login.
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Re: Mount Dropped

#6
One thing I love about OTM is that they take the time to check if the item really was dropped, because everyone does sometimes make mistakes like that, and then gets it back.

Keep up the good work OTM, can't wait to get back into the game.

So dropping six eggs won't work, eh? ;)
Xanadu - Mage 228+ - Forever - Rosmerta

Re: Mount Dropped

#8
One thing I love about OTM is that they take the time to check if the item really was dropped, because everyone does sometimes make mistakes like that, and then gets it back.

Keep up the good work OTM, can't wait to get back into the game.

So dropping six eggs won't work, eh? ;)
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