Dear staff or Muldar,
I have contacted in game support to restore to me one of my old accounts named PizzaPie on Herne. This was my druid that helped me out and I received responses from staff, but have not gotten my account back. They asked for evidence which I gave over a week ago and have not heard any more replies back. If you could help in any way that would be great. I have also in the past, if it helps, used the character whhite to reclaim pizzapie about a year and a half ago which I said in the in game support option.
Re: Unable to access account: Already talked to in game support
#2Can take up to 2 weeks to receive a response, it sucks but sometimes it just is what it is...Dear staff or Muldar,
I have contacted in game support to restore to me one of my old accounts named PizzaPie on Herne. This was my druid that helped me out and I received responses from staff, but have not gotten my account back. They asked for evidence which I gave over a week ago and have not heard any more replies back. If you could help in any way that would be great. I have also in the past, if it helps, used the character whhite to reclaim pizzapie about a year and a half ago which I said in the in game support option.
good luck on getting your account back!
Feel free to pm me about anything or talk to me in game
Fire Mages are where its at
Bob The God
Former EG try hard who’s now relaxing midgame on crom.This Bob guy is a guide? Legitimately?
Fire Mages are where its at
Re: Unable to access account: Already talked to in game support
#3Looks as if they sent you the details to the account on the 13th?Dear staff or Muldar,
I have contacted in game support to restore to me one of my old accounts named PizzaPie on Herne. This was my druid that helped me out and I received responses from staff, but have not gotten my account back. They asked for evidence which I gave over a week ago and have not heard any more replies back. If you could help in any way that would be great. I have also in the past, if it helps, used the character whhite to reclaim pizzapie about a year and a half ago which I said in the in game support option.
Need me to resend it?
Re: Unable to access account: Already talked to in game support
#5Re-sentYes, could you resend it please.
Re: Unable to access account: Already talked to in game support
#6I still have not found any messages with my password. Where is the password being sent to? I do not see any notifications in game on whhite, or on my spam or regular email. If you haven't sent it to here, would you be able to send it to my email that is set up with this forum site? That would be great if it is possible. Thank you so much for all the work you do.
Sincerely,
Whhite
Sincerely,
Whhite
Re: Unable to access account: Already talked to in game support
#7The details are being sent in game using the pop up notification box, the Support Team appear to have resent the notification yesterday.I still have not found any messages with my password. Where is the password being sent to? I do not see any notifications in game on whhite, or on my spam or regular email. If you haven't sent it to here, would you be able to send it to my email that is set up with this forum site? That would be great if it is possible. Thank you so much for all the work you do.
Sincerely,
Whhite
This will be displayed when you login to Whhite.
Re: Unable to access account: Already talked to in game support
#8I have logged into whhite the past two days and played on him for a while. The notification never popped up. Was it sent to the warrior Whhite on Herne that was level 221? Or could it have been someone whose name was similar to mine?
Re: Unable to access account: Already talked to in game support
#9221, Herne. Think it has been sent several times now.I have logged into whhite the past two days and played on him for a while. The notification never popped up. Was it sent to the warrior Whhite on Herne that was level 221? Or could it have been someone whose name was similar to mine?
I've resent it once more, if it does not come through you may have to request it via email.
Re: Unable to access account: Already talked to in game support
#10How do I request it through email?