forgot password to acc with no registered email
#1i trying to remember my pas but it is not working... and i havent registered a email onto it, is there anyway i can reset it
Re: forgot password to acc with no registered email
#2I am having this same problem with my account and would REALLY appreciate a response from OTM because I literally can’t play my account anymore. Please help.
Re: forgot password to acc with no registered email
#3Hi Heroes,
For account retrieval you will have to contact [email protected].
If you can provide them with the answers to these questions it will help speed up the process:
- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -
Cheers
For account retrieval you will have to contact [email protected].
If you can provide them with the answers to these questions it will help speed up the process:
- Username for account -
- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -
Cheers
Re: forgot password to acc with no registered email
#4I have sent an email to OTM support and it has been a week since I sent it. How long will it take them to see it and reply?