Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Re: New Forum/Support Software

#52
I think these features are all good to have.

Could you clarify exactly what would happen to these forums? Will it be archived, or still remain open?
Archived, but readable. We'll move some threads over. This is going to be put on hold until a much more immediate task is taken care of. More on that soon!
:O what could this mystery task be? Possibly my bug report for the Snowman Head to be changed to fashion? I'm joking of course, but I am curious to know what y'all are working on. And what this important task could be.

Re: New Forum/Support Software

#53
This sounds a lot like the support set up in another mobile game (War Dragons). The support system looks kinda like iMessage and it looks and feels a lot more ‘modern’ and traceable than the current CH ingame ticket option. So +1 to that as the user is able to scroll back through their convo history with CS if need be.

That game also did away with an old forum and brought in a new forum. It is much better tbh and they seem to have attracted a lot more people to use it than used the previous forum (that also couldn’t be imported). Considering all the historical threads were lost, there were minimal complaints from the community Cos it was just so much better.

Im not techy so I’m not sure which forum software it is, but you guys might want to check it out. I’m no fan of that game anymore but admit they do fairly well with the forum and support and their setup seem to be similar to what you’re aiming for.
MrsDredd - 223 Rogue
Penny Dreadful - 220 Tank Warrior
NurseDredd - 220 Druid
DreadOnFire - 220 Fire Mage
Dreadshot - 220 Ranger
Dreadlocks - 190 Locker

Pegasus, Lugh
Celtic Heroes noob since September 2017

Re: New Forum/Support Software

#54
Honestly, after interacting more with different worlds, I'm starting to change my mind.
More forum activity and actual integration into the game would definitely outweigh any negatives I can think of that are associated with whatever particular software solution is chosen.
Image
PM me and I will do my best to help you with whatever you need.

Re: New Forum/Support Software

#55
This sounds a lot like the support set up in another mobile game (War Dragons). The support system looks kinda like iMessage and it looks and feels a lot more ‘modern’ and traceable than the current CH ingame ticket option. So +1 to that as the user is able to scroll back through their convo history with CS if need be.

That game also did away with an old forum and brought in a new forum. It is much better tbh and they seem to have attracted a lot more people to use it than used the previous forum (that also couldn’t be imported). Considering all the historical threads were lost, there were minimal complaints from the community Cos it was just so much better.

Im not techy so I’m not sure which forum software it is, but you guys might want to check it out. I’m no fan of that game anymore but admit they do fairly well with the forum and support and their setup seem to be similar to what you’re aiming for.
I think they use the software that we're looking at. I'll check it out.

Re: New Forum/Support Software

#56
I think these features are all good to have.

Could you clarify exactly what would happen to these forums? Will it be archived, or still remain open?
Archived, but readable. We'll move some threads over. This is going to be put on hold until a much more immediate task is taken care of. More on that soon!
:O what could this mystery task be? Possibly my bug report for the Snowman Head to be changed to fashion? I'm joking of course, but I am curious to know what y'all are working on. And what this important task could be.
-1 I love pump and snow helms
Image

Who is online

Users browsing this forum: No registered users and 76 guests