Lost username, now I can't log in
#1I still have the email used to create one of my accounts, but I can't recall the password or the username. How can I go about getting a reminder of the username and my password reset??
Re: Lost username, now I can't log in
#2[moved to ask for help]
For account retrieval you will have to contact [email protected].
If you can provide them with the answers to these questions it will help speed up the process:
- Registered email -
- When account was created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -
Thanks
For account retrieval you will have to contact [email protected].
If you can provide them with the answers to these questions it will help speed up the process:
- Registered email -
- When account was created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -
Thanks
