Celtic Heroes

Hi I’m a fairly old player and left the game about 2 years ago for personal reasons. I tried coming back into the game and found myself upon this screen: “Account Conflict PW, Account name is conflicted, change required”. This upsets me a lot because I had a level 200 ranger with a lot of valuables and I really don’t wanna loose that. My username is [edited] and I had a level 200 ranger named “TheListener” on the world Sulis. If I could get some help I’d very much apreciate it.

Hi I’m a fairly old player and left the game about 2 years ago for personal reasons. I tried coming back into the game and found myself upon this screen: “Account Conflict PW, Account name is conflicted, change required”. This upsets me a lot because I had a level 200 ranger with a lot of valuables and I really don’t wanna loose that. My username is **** and I had a level 200 ranger named “TheListener” on the world Sulis. If I could get some help I’d very much apreciate it.

first off I would edit your post and remove the picture and your user name, you don't want that info public.

The conflicted accounts happened when OTM merged the android and IOS games. When this happened some players on the android side had the same usernames as some on the IOS side, so the accounts were "conflicted" and one of the two players needed to change their username, whoever tried to log in first. For a while after the merger the game auto let you do it in game, but that feature was removed after a few months (can't remember the reason why, just that it happened).
I would send an email to them [email protected], let them know your username and they can guide you through what to do next.

similar topic that may help as well

Tyty

So its been a week since i tried emailing [email protected] about my problem and i have gotten no reply

So its been a week since i tried emailing [email protected] about my problem and i have gotten no reply

They are usually a few days behind in support tickets, and due to the Christmas holiday they are likely even farther behind than usual. My advice is give it a few more days

I am also a returning player. My account is also conflicted. I have mailed OTM. Hopefully they will restore my old account.

Im having this same issue... my toons name is mickjilly 194 druid on crom last i checked helpppppp

It worked for me. Just mail otm explaining the problem and tell them your username, the toons in your acc and the level. The server also, they’ll respond in a couple days

Hey the listener how long did it take to get an email back as it has been a week for me as well and no reply, give me hope lol

My my this is an old post, sorry for the delay haha it took no more than 2 weeks. I recently had an issue with mixing two of my lvl 5 mounts at lvl 180 without realising that lvl 6 mounts require you to be lvl 200. They got back to me in 3 days this time around