Celtic Heroes

hello, I write here because I recently lost the password of my account in the game, I wrote to the support of celtic heroes but it is appearing rather slow to respond so I also write here: D days ago I lost my account password, but being an account recently I had not yet connected any email to it ... so I can't start the "password recovery" process. My request is this if I gave you an email address could you link it to that account so you can recover the password?

Support doesn’t respond instantly. Assuming you didn’t send the ticket like last month, please wait a bit more

Obviously I do not demand any immediate response, but after 3 days of waiting I received a reply asking for data and I sent them but after 2 days still nothing ... I understand the fact of having to wait but 5 days and still not having solved anything It's a lot. How do I send a ticket? I wrote directly to the support email

Don't think you'll be able to send a ticket if u can't log onto your account, and the ticket has to be from that account so u can't make another account and send a ticket from that one regarding a different account you own.
Just relaying what I seen an official say a while back on these forums.

so I just have to wait for other answers from the support or create a ticket with another temporary account?

so I just have to wait for other answers from the support or create a ticket with another temporary account?

You'll need to wait for an answer. Don't create another account and send a ticket - that just causes more confusion and makes the entire process longer.

Because VR is such a small team, Support does not work over the weekend. They may be slightly behind on tickets when trying to catch up from the weekend, I'd recommend giving them a couple more days.

Ok thank you ill wait