Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Refund, Dropped Item

#1
About 2-3 weeks ago I asked for a refund on golden ice blade......I wasted 300k on it from the wraith.


I dropped my charm 2 days ago and it was really useful, +100 physical evasion, I sent a ticket for both with no response.


I actually sent 4 support tickets for the golden ice blade, that's kinda insane fellas c'mon pick up the speed, 2 weeks? Really?



Anyway hope this gets sorted out soon, thanks.

Re: Refund, Dropped Item

#2
Hi there,

According to Support, you were given a partial refund of 50,000 Gold for the Golden Blade of Ice, which is the difference in price between the original price of the item and the new price.

Regarding your dropped item, if you have sent in a request the Support team will process it, however it may take several days as they are currently dealing with a very large number of requests. Rest assured though that they will deal with it.
Terms of Service, Policies and Procedures: http://celtic-heroes.com/support/

Who is online

Users browsing this forum: No registered users and 23 guests