Re: Reset
#2Hey Anubis,
If you contact the Support Team at [email protected] with your account details they will assist you in recovering your account
Be sure to include:
• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character
The more of these details you can provide will help them move your claim along faster.
Hope that helps!
If you contact the Support Team at [email protected] with your account details they will assist you in recovering your account

Be sure to include:
• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character
The more of these details you can provide will help them move your claim along faster.
Hope that helps!