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Reset

Posted: Thu Mar 17, 2016 12:19 am
by anubis2000
Password got reset and now I can't log in never registered my account before it got reset

Re: Reset

Posted: Thu Mar 17, 2016 10:19 am
by Muldar
Hey Anubis,

If you contact the Support Team at [email protected] with your account details they will assist you in recovering your account :)

Be sure to include:

• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character

The more of these details you can provide will help them move your claim along faster.

Hope that helps!