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Galaxy S7 Edge
Posted: Tue Apr 19, 2016 12:44 pm
by spoofmanbob
Anyone having a problem running Celtic Heroes on a Samsung Galaxy S7 Edge? We have two of them in the house and both of them just hang on the loading screen.
Re: Galaxy S7 Edge
Posted: Tue Apr 19, 2016 1:11 pm
by Muldar
Hey Spoofmanbob,
Is it the one thumb mobile screen you are stuck on?
Does clearing cache and data help at all?
Re: Galaxy S7 Edge
Posted: Tue Apr 19, 2016 1:11 pm
by spoofmanbob
Yes thats the screen. Have cleared cache and re-installed, no joy.
Re: Galaxy S7 Edge
Posted: Tue Apr 19, 2016 1:20 pm
by Muldar
Hmm, we had some issues with 64bit devices previously.
I'll inform QA and see if they can do some testing
Re: Galaxy S7 Edge
Posted: Tue Apr 19, 2016 5:08 pm
by Car2oon
I don't have galaxy, but have had same issue. I cleared data and cache, logged into ch under guest with new toon, if that gets you logged in, then go to main menu and try logging in to your main toon. Hope this works.
Re: Galaxy S7 Edge
Posted: Fri Apr 22, 2016 2:16 pm
by spoofmanbob
Clearing cache / data and rebooting does not help. Always get stuck at the loading screen.
Re: Galaxy S7 Edge
Posted: Wed Apr 27, 2016 3:48 pm
by Esquilax
Are you trying to connect via 4G/LTE or wi-fi?
Re: Galaxy S7 Edge
Posted: Mon May 02, 2016 2:22 pm
by spoofmanbob
Always wifi, another player in the house got it to work on her S7 edge randomly today so will test and followup.
Re: Galaxy S7 Edge
Posted: Mon May 02, 2016 4:26 pm
by spoofmanbob
Everything is good now, required an uninstall + reinstall but all is working across two S7 Edges.