Page 1 of 1

Account name conflicted

Posted: Thu Aug 13, 2020 8:35 pm
by Aurelio1178
Account name is conflicted can’t lock in have really good characters I want to get back and keep playing on haven’t logged in a while but wanna start playing again my user name is I have an archer or a warrior and a roque maybe some other ones too but I just wanna be able to play on my account again pls help

Re: Account name conflicted

Posted: Fri Aug 14, 2020 1:11 am
by Eragon123
Heya, sorry to hear that you are having this issue!

First off, I’d recommend editing your post to remove your username - that’s not something you want to share on a public forum!

Secondly, the only way to deconflict your account and let you log back in is to contact Support via email, at [email protected]. Include your account username there (not your password), and any info about the account that you can remember - character names, levels, servers, etc.

It may take a few days or even a week to hear back from them, they are quite behind right now, working through a large backlog of tickets. Be patient and they will respond though!

Good luck!