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I LOST MY CHARACTER

Posted: Sun Aug 30, 2020 12:21 pm
by duyphung089
I was having a 18x character on Fingal server 3 years ago but now I just log in and nothing there, I can not send support because it does not let me choose the support issues, what should I do ?

Re: I LOST MY CHARACTER

Posted: Sun Aug 30, 2020 12:28 pm
by Aard
Send a mail to [email protected]
The issue you mentioned is already known at support

Re: I LOST MY CHARACTER

Posted: Sun Aug 30, 2020 7:24 pm
by Mind
Also, make sure your account is signed into the right server. You might need to go partway through the new character creation screen to get there if it doesn’t default to the server your original character was on. Hope this helps.

Re: I LOST MY CHARACTER

Posted: Mon Aug 31, 2020 5:57 am
by duyphung089
I sent it. What happens with the support issues in-game? are they stop supporting the game ?

Re: I LOST MY CHARACTER

Posted: Tue Sep 01, 2020 5:30 pm
by Aard
Don't know but I think it's a bug

Re: I LOST MY CHARACTER

Posted: Tue Sep 01, 2020 10:14 pm
by Aard
Don't know but I think it's a bug.