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Account issue

Posted: Fri Nov 08, 2013 7:32 am
by roxas
Recently my neighbor was messing around with my ipad mini and I left my login in details there , she was curious and started pressing buttons and I guess she pressed the reset password button and sent the reset password thing to my old email which I have connected to my account / I have no idea how to get my password back . ,
I have no access to that email anymore , didn't change cuz I didn't think id have to , I sent a request to in game support but they take a very long time to get back at me . I know they working hard on to help others so thought I'd just ask on forums .

Re: Account issue

Posted: Fri Nov 08, 2013 12:14 pm
by CommunityBot
If you have sent a ticket to the Support Team using the in-game tool they will respond, but it may take some time as they receive a very large number of requests and issues every single day.