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Appeals process
Posted: Thu Mar 23, 2017 7:48 am
by QuickStriker
Not sure how long this appeal process usually takes but it's been over a month now since my first appeal was sent with only one email back which was almost two weeks ago. Was wondering if this is normal or am I just being impatient?
Re: Appeals process
Posted: Thu Mar 23, 2017 10:53 am
by Muldar
Hi,
Are you appealing for the account "QuickStriker" or an alternate account?
Only reference I can find in the Appeals inbox for Quickstriker is from November 2016.
Re: Appeals process
Posted: Thu Mar 23, 2017 1:19 pm
by QuickStriker
Hi,
Are you appealing for the account "QuickStriker" or an alternate account?
Only reference I can find in the Appeals inbox for Quickstriker is from November 2016.
Characters name is KingArcher and I did the detailed email over again like it was requested as well.
Re: Appeals process
Posted: Thu Mar 23, 2017 1:56 pm
by Muldar
Okay, found your email from the 10th of March.
Everything appears to be in order, may just be a case of they have yet to get to your Appeal.
I will inform Morgana.
Re: Appeals process
Posted: Thu Mar 23, 2017 2:03 pm
by QuickStriker
Okay, found your email from the 10th of March.
Everything appears to be in order, may just be a case of they have yet to get to your Appeal.
I will inform Morgana.
Sounds great thanks Muldar
Re: Appeals process
Posted: Tue Apr 04, 2017 10:46 pm
by QuickStriker
Update still no reply from appeals after sending them an email on March 10 regarding my account issue. Slowly giving up hope and it seems a lot of people are experiencing this issue as well. Hopefully something is done sooner rather than later.