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No response

Posted: Thu Jun 22, 2017 4:09 pm
by LaVerne
I've bought ancient wyrmbone bow from shop by accident and asked OTM to return my gold. 5 days passed and still no reply. Have you recieved my in-game support ticket?

Re: No response

Posted: Fri Jun 23, 2017 4:56 am
by Reast
5 days!!! OMG imagine waiting 24 days and can't even get in your account and nothing from support.

Re: No response

Posted: Fri Jun 23, 2017 9:54 am
by Muldar
I've bought ancient wyrmbone bow from shop by accident and asked OTM to return my gold. 5 days have passed and still no reply. Have you recieved my in-game support ticket?
Can you provide me with your character name and world and I can check the status of your ticket.

Thanks

Re: No response

Posted: Fri Jun 23, 2017 3:49 pm
by LaVerne
I've bought ancient wyrmbone bow from shop by accident and asked OTM to return my gold. 5 days have passed and still no reply. Have you recieved my in-game support ticket?
Can you provide me with your character name and world and I can check the status of your ticket.

Thanks
LaVerne - Rhiannon

Re: No response

Posted: Sun Jun 25, 2017 12:47 am
by LaVerne
I've bought ancient wyrmbone bow from shop by accident and asked OTM to return my gold. 5 days have passed and still no reply. Have you recieved my in-game support ticket?
Can you provide me with your character name and world and I can check the status of your ticket.

Thanks
hello?

Re: No response

Posted: Mon Jun 26, 2017 10:59 am
by Muldar
Ticket appears to still be open and will be dealt with this week as the support Team work through the queue.

Thanks

Re: No response

Posted: Wed Jul 05, 2017 12:45 am
by LaVerne
Ticket appears to still be open and will be dealt with this week as the support Team work through the queue.

Thanks
Almost 20 days have passed and still nothing

Re: No response

Posted: Sat Jul 08, 2017 2:06 am
by LaVerne
Ticket appears to still be open and will be dealt with this week as the support Team work through the queue.

Thanks
Hello?

Re: No response

Posted: Mon Jul 10, 2017 9:06 am
by hpras12
Even i have been waiting for more than 3 weeks now. Im disappointed with OTM.

Re: No response

Posted: Tue Jul 11, 2017 11:06 am
by Muldar
Support Team have resolved your ticket today.

Gold will be in your mailbox.