how to send a support ticket?
i have an emerald boar tusk from last update that i was gonna use for astral greaves
but the req changed to meteor crystal
voldemort said to send a support ticket but i have no idea how
thanks guys!
Re: support ticket?
#2go to meny, press at the support icon and make sure youve got a email registered, warning: support is kinda clairvoyant atm
Re: support ticket?
#3it says to follow the verification instructions
i have no idea what this is?
i have no idea what this is?
Danu:
Deathreaver - level 136 Warrior
Flametongue - level 62 Mage
Deathreaver - level 136 Warrior
Flametongue - level 62 Mage
Re: support ticket?
#4Hi there, if you check the email you registered and click the link on the email, it will then be registered and you can then make support requests. If someone tries to change things on your account you will get an email so that is an extra security measure for you which is why it was added.
Re: support ticket?
#5Well they suck at responding. Not to be rude but I sent 2 tickets last Tuesday, and 1 more on Wednesday, all about different issues, and still havent gotten a response, while 2 of my clannies got responses within 1 day of them sending a ticket.
World: Gwydion
Wiffle- LVL 152+ -Rogue
Started playing on May 3rd, 2012.
Wiffle- LVL 152+ -Rogue
Started playing on May 3rd, 2012.
Re: support ticket?
#6ahh
worked now
thanks guys!
worked now
thanks guys!
Danu:
Deathreaver - level 136 Warrior
Flametongue - level 62 Mage
Deathreaver - level 136 Warrior
Flametongue - level 62 Mage
Re: support ticket?
#7Wait do u have to verify it on your email account?Hi there, if you check the email you registered and click the link on the email, it will then be registered and you can then make support requests. If someone tries to change things on your account you will get an email so that is an extra security measure for you which is why it was added.
Re: support ticket?
#8yeah
click on the linky thingy and then click the support button on ch
click on the linky thingy and then click the support button on ch
Danu:
Deathreaver - level 136 Warrior
Flametongue - level 62 Mage
Deathreaver - level 136 Warrior
Flametongue - level 62 Mage
Re: support ticket?
#9I've sent a message to support almost 2 weeks ago on a character named tabetz from taranis regarding sigils. I haven't gotten a reply
Mabon
Beattz(Rogue) 151
Character(Rogue) 91
Wizcot(Rogue) 110
...and if you're wondering why all rogues, it's a passion like choosing to play football over other sports.
Beattz(Rogue) 151
Character(Rogue) 91
Wizcot(Rogue) 110
...and if you're wondering why all rogues, it's a passion like choosing to play football over other sports.
Re: support ticket?
#10Hi there, I've checked with support and this should be sorted soon. There is currently a backlog but the support requests are there and will be handled.