Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

wasted 100k because of patch today

#1
I got the 300k book the day it came out and now with the patch released today that same book is only 200k I would like to be able to receive 100k because now everyone else can get it cheaper or mabey if you could refund all of old purchases and people could start over as if never had in first place because I am sure I will not be the only person to bring this topic to your attention

Re: wasted 100k because of patch today

#4
In game support, they pay back the original price.
D0nk0 Lvl143 warrior
D1nk1 lvl90 druid (retired)
D2nk2 lvl70 ranger (retired)
D3nk3 lvl128 druid (dual log)
D4nk4 Lvl142 ranger (tri log)
D6nk6 lvl80 mage (retired)

General of PRIME
Proud owner of 2 full darkflame sets

D5nk5 lvl85 rogue (arawn)

Re: wasted 100k because of patch today

#7
While playing the game, one of the options is support. Top left button. You can then write them an ingame message.

It took me 5 minutes for my refund, but some players take upto 24 hours.

Company is on GMT time so they may be sleeping when you first contact them.
D0nk0 Lvl143 warrior
D1nk1 lvl90 druid (retired)
D2nk2 lvl70 ranger (retired)
D3nk3 lvl128 druid (dual log)
D4nk4 Lvl142 ranger (tri log)
D6nk6 lvl80 mage (retired)

General of PRIME
Proud owner of 2 full darkflame sets

D5nk5 lvl85 rogue (arawn)

Re: wasted 100k because of patch today

#10
What do i need to write to support to get it back?
All I wrote was

Dear support,

I bought xxxxxxxxx for xxxxxxxx gold and yyyyyyyyy for yyyyyyyyy gold.
I don't want them but am thinking of buying zzzzzzzzzzzz
Do you mind taking the items and refunding xxxxxxxxxx + yyyyyyyyyyyy gold so I can buy zzzzzzzzzzz

They will then refund you and you can do what you like with the money.

Should be all you need to say,
Tip, make it polite and say thanks and I'm sure they will respond quicker, I know I would.
D0nk0 Lvl143 warrior
D1nk1 lvl90 druid (retired)
D2nk2 lvl70 ranger (retired)
D3nk3 lvl128 druid (dual log)
D4nk4 Lvl142 ranger (tri log)
D6nk6 lvl80 mage (retired)

General of PRIME
Proud owner of 2 full darkflame sets

D5nk5 lvl85 rogue (arawn)

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