Nobody answered my letter to support@onethumb...
I cannot enter my account ! I reinstalled the app to no avail! The app continues to ask my iTunes password any time I try to logon, then lets me in into my empty account, with no chars at all!!! It happened when I bought platinum the day before yesterday. From that moment on I am not able to use my account. Pls react ASAP !!!
Re: Need urgent help
#2This sounds like a Platinum connectivity issue to me.
If you have a look at this topic here - http://www.onethumbmobile.com/celticher ... 69&t=11537 - you'll find some options which may help you.
Let me know if anyone of them work!
If you have a look at this topic here - http://www.onethumbmobile.com/celticher ... 69&t=11537 - you'll find some options which may help you.
Let me know if anyone of them work!
Terms of Service, Policies and Procedures: http://celtic-heroes.com/support/
Re: Need urgent help
#3i logged on after performing step 4. thank you very much. now i am waiting for my platinum to appear:)
Re: Need urgent help
#4Are you signed in to your Apple account?
Your Platinum will only appear if you are signed in with your Apple account.
Your Platinum will only appear if you are signed in with your Apple account.
Terms of Service, Policies and Procedures: http://celtic-heroes.com/support/
Re: Need urgent help
#5I am really starting to get sick of it. I followed yr advice and logged on with my apple id which resulted as previous: empty account. Can u pls fix that bug once and forever? There is no fun at all. iTunes receipt is dated as 08.06.12, and today is 08.10.12.
Re: Need urgent help
#6Hi if you are still having trouble with this could you make a support ticket in game for this and ill make sure its chased up.
thanks
thanks